Delivery Associates (DA) works with leaders in the public sector to solve problems, build consensus, and implement policy programs that impact millions of people around the world. We leverage our flagship delivery tools and methodology to help our partners deliver results.We’re successful in part because we have mastered our approach over many years and in part because we are empathetic, resourceful, level-headed, and dedicated to supporting our clients to achieve impact for the people they serve. This role is an opportunity to learn and implement our methodology as a member of our APAC regional team. 

As a Senior Associate, you’ll work with leaders to support better delivery of public services for the good of their citizens and residents. We are looking for someone to support our teams as we grow our work across Australia, Southeast Asia and the Pacific, bringing a sharp and data-informed analytical problem-solving skill set to support our clients. This may include working with clients to use data to formulate and test recommendations to improve senior level decision making, facilitating problem solving and collaboration through action-oriented routines, design and delivery of stakeholder workshops, and/or engagement with frontline services providers and end users to inform policy and program implementation. 

Key Responsibilities

• Advise government agencies and ministries to develop delivery plans with clear strategies, targets, trajectories and action plans
• Monitor the implementation of delivery plans, establishing frequent routines and accountability mechanisms
• Support problem-solving, learning, and continuous improvement within your projects
• Engage in data collection and analytical processes, develop visualizations and storylines, and support decision-making by senior leaders
• Build capacity with local government leaders in delivery tools
• Participate in meetings and trainings with government officials to discuss planning and implementation tools and methods

Skill sets.

We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to do all these things perfectly. Our teams are made up of people who can:

• Build relationships: Earn trust and influence among diverse stakeholders, especially in the public sector or nonprofit world.
• Facilitate and coach: Run effective meetings and workshops that drive towards problem solving and consensus.
• Analyze data and visualize: Collect, manage and analyze raw data to extract actionable insights and recommendations and visualize it for decision making.
• Model data to identify patterns and forecast future trends: Utilize advanced analytical techniques and tools to reveal relationships within datasets, enabling prediction of outcomes and informed decision-making
• Write and communicate clearly: Turn complex problems or insights into clear memos and well-structured slides; speak clearly and concisely in remote and in-person settings. Be able to simplify complexity, translating technical language into digestible narratives that enable great decision making of different audiences.   
• Prioritize and manage projects: Bring clear structure and planning to day-to-day work and communication.
• Solve problems: Break down problems and identify root causes before developing hypotheses and solutions.
• Stay focused: Navigate complexity, especially in policy and program implementation, consistently steering large coalitions back to a single-minded focus on priority outcomes.

Mindsets. 

We work well with people who are:

• Adaptable: Public sector work is dynamic. Our people are, too.
• Analytical: We identify, dissect, and solve complex problems.
• Accountable: We are a remote team. We work collaboratively but self-sufficiently; oversight is often minimal.
• Driven: Our work is important, so it’s important we do it well.
• Curious: We never stop learning from our clients, colleagues, and partners.
• Collaborative: We are flexible, thoughtful and team players

Required Skills/Experience:

• Bachelor’s degree or equivalent requisite experience
• A minimum of 3-4 years of relevant, full time work experience in government, consulting, public policy, project management and/or impact measurement
• Business level proficiency in English
• Familiarity working in the standard business suite (analysing data in spreadsheets, creating presentations, etc)
• Must be based in and have right to work in Australia (Sydney or Perth location preferred)
• A positive and solutions-oriented outlook on the potential for governments to deliver meaningful results for people
• Preferred experience in project management, particularly on multi-stakeholder projects
• Demonstrated experience and strong skills in using data to drive decision making and track impact, as well as building capacity in others to use data
• Prior experience working directly in a public sector or public sector-adjacent position gaining insights into different delivery approaches 

What we offer:

• Exposure to senior leaders in government, nonprofits, NGOs and other social impact organizations
• Opportunity to be part of a growing organization working on transformative projects around the world
• Flexibility in a remote working environment
• Competitive compensation and benefits
• Expected travel up to 25-50%  

About Delivery Associates:

We help governments, foundations, and social impact organizations all over the world turn big ideas, campaign promises, and ambitious goals into everyday reality for the people they serve. With over ten years of experience and expert staff guiding our work, Delivery Associates has delivered impact in areas ranging from education reform in the US to microfinance in South America to agricultural reform in Africa and the Middle East. We approach every problem with a strong bias towards implementation, an open mind to possibilities, empathy for governments and residents, and a strong values system. We are always asking ourselves, our partners, and our clients: What would it take to make change happen?

To learn more about Delivery Associates please visit deliveryassociates.com/our-work or contact our talent team at talent@deliveryassociates.com for more information on opportunities to join our team.

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